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The New Feature Request Board

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Community Manager

The New Feature Request Board

Hi neighbors! As you may have already discovered, we have a new board in our Ring Community! Please welcome, our Ring Feature Request Board, which is open to all to submit and ‘Kudo’ ideas you would like to see implemented. Please note, that anything you disclose to us by commenting on this post will be the property of Ring, and we may use such information for any purpose whatsoever without compensation to you. Please see our Terms for more information.

To submit an idea, follow these step by step instructions:

  • Click on the new Feature Request Board
  • Click on the ‘Suggest an Idea’ orange button located on the right side of the page

 

 

Screen Shot 2020-03-12 at 11.39.54 AM.png

 

 

From there, please enter a title and make sure the topic has not already been submitted. In order to better organize the submitted ideas, we strongly encourage you to search the existing ideas submitted and if you find something similar, please comment on or ‘Kudo’ that idea.

Please note, when you’re entering a title and a similar idea has already been posted, ‘Similar Ideas Already Posted’ will pop up. Be sure to view these ideas to avoid duplications! As mentioned, if a similar idea has already been posted, click on the idea and submit your idea along with this. You are able to add as much information as you want Smiley Happy 

 


Screen Shot 2020-03-12 at 12.00.54 PM.png


If an idea has not already been submitted, ‘check’ the box that says, “My topic hasn't been posted before ” and continue to post, going into as much detail as you want in the body of your post! In order to best organize these posts, we have required that you select a 'Label ' for your post that matches the device best. There are pre-defined labels to pick from including, Ring App, Smart Lighting, Battery, Powered, Floodlight Cam, and more. If you do not see a label that you wish to use, please comment with it below for our consideration.

 

 


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Once you have a label picked out, click the orange 'Post' button and voila! You have now submitted a Feature Request to the Ring Community. Now other Community members can comment and Kudo this post.



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We look forward to this new board in the Community. Got questions? Be sure to comment below and we would be more than happy to help Smiley Happy

 

 

 

Got a question? The Community is full of answers! Use our Search bar at the top for quick results.
5 REPLIES 5
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New Neighbor II

Re: The New Feature Request Board

 

Hello Jennifer,

 

How can we resolve duplicate requests?

 

These 4 requests are to disable the 10 minute live view time limit:

 

https://community.ring.com/t5/Feature-Request-Board/Extend-the-length-of-Live-View/idi-p/24124

 

https://community.ring.com/t5/Feature-Request-Board/Live-View-Continuously/idi-p/32574

 

https://community.ring.com/t5/Feature-Request-Board/Unlimited-viewing-of-live-stream/idi-p/45736

 

https://community.ring.com/t5/Feature-Request-Board/24-Live-view-monitoring-option/idi-p/45463

 

Two of the requests have 9 votes each, one has 7 votes, and another has 5 votes.

 

Since the requests are identical, the votes should be added up and the duplicate requests should be removed and the original request should get the extra votes (with duplicate voters counted once).

 

Are you able to resolve this issue? If not, do you know who could? thanks

 

 

 

Vote here to abolish the RING Live View 10 Minute Super Stupid Timeout!
__________________:::::Enable Live View MultiCAM:::::__________________
Highlighted
Community Manager

Re: The New Feature Request Board

Hey @RingMaster2. Thanks for pointing this out to us! I've made sure to merge all of those posts into the main one with the most upvotes so that they are all in one place now. We will make sure to take some time in the future to go through the Feature Request Board and merge any duplicate posts about the same feature into one feature request to avoid this for future. This may take some time, and some may not be merged over if they have more than one idea in their singular feature request. Appreciate your patience while we do this in advance, and feel free to flag anything else that may come up! Smiley Happy 



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New Neighbor II

Re: The New Feature Request Board

@Chelsea_Ring

 

Thanks Chelsea. That looks much better.  Robot Happy

 

What are your thoughts on the following 2 requests? Curious if they are similar enough to merge as well.

 

77 Votes: (Original Request)
https://community.ring.com/t5/Feature-Request-Board/Adding-A-Live-View-For-Multiple-Cameras-on-the-W...


24 Votes:
https://community.ring.com/t5/Feature-Request-Board/Watching-6-live-ring-camera-streams-on-one-scree...

 

 

Vote here to abolish the RING Live View 10 Minute Super Stupid Timeout!
__________________:::::Enable Live View MultiCAM:::::__________________
Highlighted
Community Manager

Re: The New Feature Request Board

@RingMaster2 Not a problem and now you're doing my job for me at this point! Cat LOL I think both threads can be one of the same, and moved the second one into the first thread for consistency. Smiley Happy 



Like my answer? Accept it as a solution (click on the 'Accepted Solution' button next to reply). Learn more about the Community, here.
Highlighted
New Neighbor II

Re: The New Feature Request Board

@Chelsea_Ring

 

Looks great!  Thanks for resolving that one.

 

 

Vote here to abolish the RING Live View 10 Minute Super Stupid Timeout!
__________________:::::Enable Live View MultiCAM:::::__________________