Hi neighbors! As you may have already discovered, we have a new board in our Ring Community! Please welcome, our Ring Feature Request Board, which is open to all to submit and ‘Kudo’ ideas you would like to see implemented. Please note, that anything you disclose to us by commenting on this post will be the property of Ring, and we may use such information for any purpose whatsoever without compensation to you. Please see our Terms for more information.
To submit an idea, follow these step by step instructions:
From there, please enter a title and make sure the topic has not already been submitted. In order to better organize the submitted ideas, we strongly encourage you to search the existing ideas submitted and if you find something similar, please comment on or ‘Kudo’ that idea.
Please note, when you’re entering a title and a similar idea has already been posted, ‘Similar Ideas Already Posted’ will pop up. Be sure to view these ideas to avoid duplications! As mentioned, if a similar idea has already been posted, click on the idea and submit your idea along with this. You are able to add as much information as you want
If an idea has not already been submitted, ‘check’ the box that says, “My topic hasn't been posted before ” and continue to post, going into as much detail as you want in the body of your post! In order to best organize these posts, we have required that you select a 'Label ' for your post that matches the device best. There are pre-defined labels to pick from including, Ring App, Smart Lighting, Battery, Powered, Floodlight Cam, and more. If you do not see a label that you wish to use, please comment with it below for our consideration.
Once you have a label picked out, click the orange 'Post' button and voila! You have now submitted a Feature Request to the Ring Community. Now other Community members can comment and Kudo this post.
We look forward to this new board in the Community. Got questions? Be sure to comment below and we would be more than happy to help
How can we resolve duplicate requests?
These 4 requests are to disable the 10 minute live view time limit:
Two of the requests have 9 votes each, one has 7 votes, and another has 5 votes.
Since the requests are identical, the votes should be added up and the duplicate requests should be removed and the original request should get the extra votes (with duplicate voters counted once).
Are you able to resolve this issue? If not, do you know who could? thanks
Hey @RingMaster2. Thanks for pointing this out to us! I've made sure to merge all of those posts into the main one with the most upvotes so that they are all in one place now. We will make sure to take some time in the future to go through the Feature Request Board and merge any duplicate posts about the same feature into one feature request to avoid this for future. This may take some time, and some may not be merged over if they have more than one idea in their singular feature request. Appreciate your patience while we do this in advance, and feel free to flag anything else that may come up!
Thanks Chelsea. That looks much better.
What are your thoughts on the following 2 requests? Curious if they are similar enough to merge as well.
77 Votes: (Original Request)
@RingMaster2 Not a problem and now you're doing my job for me at this point! I think both threads can be one of the same, and moved the second one into the first thread for consistency.