Hey @SamSmith. You will be able to change what Mode your camera is in from the Dashboard. On the Dashboard, you will pick from the Disarm, Home and Away options! Please note that this is only from the Ring mobile app.
Figured it out... if you have cameras in more than one location you have to select a location from the top menu for the mode buttons to show up. They don't show up if you are looking at the "All Cameras" option on the dashboard.
Hi @redmocho, happy to chime in here. You'll need to adjust your Modes settings to ensure that Live View is enabled for your Ring device in Home Mode. You can do this by following the instructions below.
Once Live View is enabled for your device in Home Mode, you'll be able to tap on the Camera Preview or the Live View button on the device profile page. I hope that helps!
Hi @1alejof. You may want to uninstall the Ring App, restart your phone to clear the cache, and reinstall the Ring App. This will refresh the settings and ensure that you're receiving the notifications you should be. If this concern persists, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.
It has been a year, and you still can't schedule modes...or better yet, schedule motion recording for a camera. I can disable alerts, but I still have 1000 motion recordings on my kitchen during the day.
I just want it to record at night, or I can use modes when we are actually away. I don't want to have to change a mode every single day.
So, any update on this?
Hi @imaidiot19. There is no update or ETA on mode scheduling at this time. I'd suggest keeping an eye on the News and Announcements board here, as we'll always post updates and new releases here.