I called customer service and learned that monitoring does not start automatically when you purchas the Protect Plus plan. You need to log into your account and sign up for monitoring. I did that, and everyhting seems to be ok now.
I called customer service and learned that monitoring does not start automatically when you purchas the Protect Plus plan. You need to log into your account and sign up for monitoring. I did that, and everyhting seems to be ok now.