Hey @RockieCrow! As we value both your security and your privacy here at Ring, this concern would best be resolved with our support team. Feel free to give us a call, at 800-656-1918, for further assistance with this. Thank you!
Hey @RockieCrow! Our Community is a peer to peer environment where neighbors can interact, share ideas, assist one another, and ask questions. If you are needing additional or in-depth support, we recommend reaching out to our team either by chat or by phone.
More numbers can be found on our contact support page at Ring.com.