Hi @PeterFJ , as the email states the information was obtained from separate, external, non-Ring services. When people reuse the same username and password on multiple services, it’s possible for malicious actors to gain access to many accounts. Read more about the importance of password best practices here: https://blog.ring.com/2019/12/12/rings-services-have-not-been-compromised-heres-what-you-need-to-know/