I wanted to have the basic package for my ring 2 but every time I’ve put in my debit card details it has been refused and I’m asked to use another method of payment which I don’t have I have approached my bank and they have said that there’s no problem with my debit card so I don’t know what to do. I have now a very expensive doorbell. Does anyone know what I can do to fix this problem?
I’ve been in touch with customer support but I’m afraid this will be the third time I’ve done this and still got no where.
Hey neighbors! At Ring we value your security and your privacy. Any account specific or billing related inquiries are best done through our support team. I hope this helps!