Ring Video Recording Subscription

Products General Questions
1

I purchased my Ring Doorbell from Costco on March 7, 2018 and the paperwork that came with it says:

“A 30-day trial of Ring Video Recording is included with your purchase of a Ring Video Doorbell. After your trial, a complementary one year subscription to Ring Video Recording will begin.”

So the renewal date should have been April 6, 2019 but I instead I was charged on March 7, 2019, which was 30 days too soon.

I couldn’t find any way to contact you at the time, so I’ve allowed the subscription to lapse at this time to give you a chance to correct the problem.

2

Hey @alvarnell. For any concerns about your subscription, you will need to address this directly with our support team here. You can reach out to them via chat or over the phone and they will be able to help you get anything you’re needing sorted out! :slight_smile:

3

Looking for pricing on Ring video recording

1 Like
4

Hey @melanieandakeem. You can find pricing on our website here. :slight_smile:

5

They have Facebook send them an inbox but yes I wish they had a free call number