Hi @plloyd101! Check out our help center article about the return process. Towards the beginning of the article you will see an option to start the return process. This should help you obtain a return label for use.
If you are unable to retrieve the proper label through this process, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.