Hey @ConRod. Thanks for coming to the Community to detail your concerns! For a status update on your replacement orders, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. They should be able to follow up with you accordingly on this and ensure that if there is a delay for whatever reason, you are aware of it. 