Hey @CFoster. Have you been in touch with our support team on this concern? Since you are not able to view the events when they are happening and the notifications are not coming through, it would be best to have them look into this since it's a couple things at hand. Please give our support team a call at one of the numbers available here. We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Let me know how this goes!