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How to monitor two accounts on one device

New Neighbor

How to monitor two accounts on one device

I have my Ring home door bell system that I monitor on my computer and mobile phone. Now my work has asked that I monitor their Ring security system that they shared with me, but my computer and mobile phone wants me to add the work account to my personal account. 


How can I monitor two separate accounts on one device?


Thanks for any help. 

Community Manager

Re: How to monitor two accounts on one device

Hi @haslamjd. If you open the menu in the top left corner of the Ring app, you will see a drop down menu at the top. This will allow you to show all devices at once or one location at a time. This makes it easier to have your devices and your work's shared devices on one account.


Otherwise, since your employer sent the invitation to the same email that your current Ring account is set up under, that is why you have another location that is shared. If you wish to log into another account to see the work's Ring devices, you will have to create another Ring account with a different email address and then have them share you on that account!

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