How to change Professional Monitoring to yearly payment

dt2020 · April 11, 2020, 8:58pm

Hi,

I have Professional Monitoring setup for monthly payment ($10 per month). How do I switch to yearly payment ($100 per year)?

Thank you!

Marley_Ring · April 13, 2020, 4:43pm

Good question @dt2020! If you log in at Ring.com/account, click your name in the top right hand corner, and select “my plan” from the drop down, it will allow you to change your subscription including payment options. I hope this helps!

Tamara · April 15, 2020, 4:42pm

It is not allowing me to change it to yearly at all

Marley_Ring · April 15, 2020, 8:31pm

Sorry to hear about this! I recommend reaching out to our support team as they will be able to help more specifically with account and subscription options.

baltimorebunch · April 17, 2020, 7:33pm

I could not figure it out either, so I canceled my monthly subscription - when it expires in 29 days we will see what happens.

DCatt · September 5, 2021, 4:57am

Were you able to figure this out? I’m trying to do the same thing now and can’t find a way to do it

Tom_Ring · September 7, 2021, 4:03pm

Hey neighbors. This Help Center article here has information on how to update your Ring Protect Plan. If you need more help, please give our support team a call at one of the numbers available here.