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How to change Professional Monitoring to yearly payment

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New Neighbor

How to change Professional Monitoring to yearly payment

Hi,

 

I have Professional Monitoring setup for monthly payment ($10 per month). How do I switch to yearly payment ($100 per year)?

 

Thank you!

4 REPLIES 4
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Community Moderator

Re: How to change Professional Monitoring to yearly payment

Good question @dt2020! If you log in at Ring.com/account, click your name in the top right hand corner, and select "my plan" from the drop down, it will allow you to change your subscription including payment options. I hope this helps! Smiley Happy



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New Neighbor

Re: How to change Professional Monitoring to yearly payment

It is not allowing me to change it to yearly at all

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Community Moderator

Re: How to change Professional Monitoring to yearly payment

Sorry to hear about this! I recommend reaching out to our support team as they will be able to help more specifically with account and subscription options.



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New Neighbor

Re: How to change Professional Monitoring to yearly payment

I could not figure it out either, so I canceled my monthly subscription - when it expires in 29 days we will see what happens.