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How do I get my alarm certificate for insurance while on trial?

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New Neighbor

How do I get my alarm certificate for insurance while on trial?

I am on the trial plan, but my pay protect plus starts 2/3/2020.  It shows professional in my app, but there is no certificate listed.

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Community Manager

Re: How do I get my alarm certificate for insurance while on trial?

Hey @Alkemyst. In order to obtain your certificate, you will need to make sure you are logged into Ring.com when going into your Settings > Professional for the certificate to populate. If you have any further concerns, please reach out to our support team here and they can further assist. 



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