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Change Ring Protect Plus Plan from Monthly Billing to Annual

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New Neighbor

Change Ring Protect Plus Plan from Monthly Billing to Annual

I'm currently subscribed to the Protect Plus Plan with montly payments and would like to change to annuel. Is there any way to do this?

 

The only options in "My Plans" are to Edit Payment Method or Cancel Plan. I don't see any way to change it to Annual Billing without presumably canceling my current monthly plan and starting a new annual one.

 

Thanks.

1 REPLY 1
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Community Manager

Re: Change Ring Protect Plus Plan from Monthly Billing to Annual

Hey @jonezer4. You would indeed need to cancel your current plan for a monthly billing cycle to then sign up for the annual one to switch it over. If you are unable to cancel or sign up for the new plan, please give our support team a call at one of the numbers available here. We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Smiley Happy 



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