I have insultated my home network from my ISP. I have my own router, switch and wifi access points. I just plug my router into the ISP cable modem. It does not matter who my ISP is or what they do, my local IP adddrresses and wifi is mine and never changes. Just a thought . . .
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Totally agree with Frank. I have 2 video doorbell pros, and more importantly, 2 floodlight cams. One of the cams is located about 25' in the air, as the driveway slopes up. I need to change my router password, but it's ridiculous for me to have to higher a professional just so that person can bring a ladder tall enough. Security protocol recommends changing passwords frequently to protect self, but I feel Ring gives me no choice but to keep the password the contractors initially set (new home construction), which is too simple and easily hacked. This should be software driven. Come on Ring, help us out for those that have your products installed at a higher level.
The stick up cam does NOTHING for outdoor needs. As mentioned, I have 2 outdoor floodlight cams. I don't have a ladder tall enough to reach the device (which is about 25 feet in the air). You need to have a software app that allows resetting the device without me having to higher a professional that has a 25 foot ladder. Ring is allowing a huge security hole by not addressing this issue. I installed these Ring products for a new home build, the contractor set a very easy password (easily guessed), and I feel i have no way to change because of the physical limitation. Not all cameras should be installed at 9 feet!
Absolutley agree - this is ridiculous. I have to update the wifi but my doorbell is screwed into the wall - I am not even sure how i'd go about taking it off and there's absolutly no reason I should have to just to refresh the wifi connection. I am upgrading all my security soon and I don't think Ring is going to have any part in it!!