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Adding Protect Plus Plan from Costco when I have existing Protect Plan

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New Neighbor

Adding Protect Plus Plan from Costco when I have existing Protect Plan

Hello,

 

I just paid for 1 year of Ring Protect Plus for my existing Ring devices  (Ring Doorbell 1, flood light cameras) a few days ago, and today I bought the Ring Doorbell 2 from Costco which comes with 12 months of the Protect Plus plan.

 

When and I install and activate   the Ring Dorbell 2, will it extend my current Protect Plus plan for another 12 months? 

 

If not, can I cancel the Protect Plus plan I paid for a few days ago and use the 12 months Protect Plus Plan that came with my Ring Device from Costco first?

1 REPLY 1
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New Neighbor

Re: Adding Protect Plus Plan from Costco when I have existing Protect Plan

I'd encourage you to call Ring and ask to speak to their billing team. They should be able to answer your question here.