3/4 picture is pink floodlight camera

My ring floodlight is 4 months old and the daytime color is pink! I hired an electrician to install it for me it is not possible for me to climb up on a ladder to push the reset button. Had I known that it wasn’t going to last long I would not have invested it it! O would like this problem resolved
Tried contacting Ring via chat and they say to contact them between 5 am an 9pm pst. It is 10 am! I have made several attempts to contact them