I have night vision thats fine it's just during the day that theres a pink part of the right screen, When I tap it it goes away ,but the IR always works.
My floodlight cam picture has turned pink /purple. I have reset the camera. I have reset the internet. It is still pink. I have two other units, one doorbell and one floodlight cam and both are showing normal. Solutions anyone?
Thank you. Had pink during the day, started about a month ago. Contacted Ring, took several tries, gave them acces to my floodlight camera, said tech's were backlogged, checked in weekly for a few weeks, sending new photos each time. Finally replied and they should replace it, but cannot as I was out of warranty. Searched online and found this. Great. Scrolling down I saw "Stuck IR Filter", and then, "smacked the side a few times". IT WORKED!! It took a few tries, first street was fine, but shrubs were pink, then one side was pink, then smaller pink area, then smacking from the other side, completely clear! Thank you again!