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Keypad Gen2 Mode Lights

Keypad Gen2 Mode Lights

Please push an update to the Gen2 Keypad so the mode lights are always lit when the keypad is plugged in, and power save mode is off.  Myself and others really loved the ability to glance at the keypad from a distance and see what mode the system is in without having to physically approach it.  This feature is greatly missed as the Gen1 keypad always has the mode light lit if plugged in.  

 

Thank you!

11 Comments
New Neighbor

Totally agree...a step backwards that isn't helpful.

New Neighbor

Yes!  I just created a post with the same concern.  I have two of these keypads, one of which is in my bedroom.  It was comforting to glance up at the mode status on the Gen 1 keypad at night to see the status if awakened by something.  As it stands now, you can't tell if this new Gen 2 keypad is even on or working without walking up to it.  Please give us this power option on the Gen 2!

New Neighbor

Yes, yes yes!!! I'll be returning my 2 gen keypad and purchasing a gen 1 keypad unless this is changes. This is definitely not an upgrade. It's a downgrade in my opinion, and I had to pay extra for this? My advice: don't by gen 2 keypad until this is fixed! 

New Neighbor

Yes Yes !!!   

 

Also, the ability for the Keypad to show some indication if ALL contacts/zones are CLOSED ... I have a Keypad in my bedroom, and with DSC Keypad it showed a Check Mark before I was ready to ARM STAY.     

New Neighbor

Yes, the mode status light always on is a basic feature for alarm system keypads and is more valuable than the ability to make the keypad portable. If not possible, make a wired keypad a separate product so we can keep the status light on. I often wish there was a product that just showed the status light so I could stick it near the backdoor, since this is where we get most of our false alarms from - opening the backdoor when not knowing the alarm is active.

New Neighbor

I have my 2nd Gen Keypad by my front door and is visible through a  small window. My old alarm system (non Ring) would be clearly visisble that it was Armed jbut the Ring  keypad looks to be off. I would love the Status lights to show Armed or Armed Away and stay on until disarmed. Helps with a visual at night if the system was armed instead of having to walk over so it shows.

New Neighbor

I just switched to Ring Alarm and was shocked to see that this feature is not enabled in 2nd Gen Keypads.
Please add ASAP!

 

 

New Neighbor

I was happy (?) to see that I'm not the only one experiencing this, but I'd like to add that I have *Gen1* keypads, so this isn't solely a Gen2 issue; it was definitely the result of a recent keypad update.

 

Both of my keypads are hardwired (using some 12v-to-5v-USB adapters I got somewhere) and up until a few weeks/months ago, each one would *always* indicate the mode without requiring motion or a keypress.  Waking up in the middle of the night and wondering if I remember to arm the alarm shouldn't require me to get out of bed to check; I should be able to look across the room and have my answer.  (I suspect I'm preaching to the choir here, but I'm a little cranky since I felt like my keypads were mocking me -- "We never showed you the mode; you always had to stand in front of the keypad or press a button!")

 

I'm not familiar with this community board; is there a better way to lodge a "Ring, please fix this!" request with the mothership?  I mentioned this to my brother and he confirmed that he's having the same issue and suggested that perhaps Ring made this "no mode light until 'requested'" change to benefit the non-hardwired users which is great, but almost irrelevant for hardwired users.  (I say almost because maybe someone out there cares about the extra 4 milliamps per week that the LEDs draw.  Smiley Happy

 

TIA

New Neighbor

Erp!  Turns out that the power for my Gen 1 keypad was coming from a 12v-to-5v USB step-down converter and the converter was dead, so no power, so no lights (until motion or keypress).  Ordered another converter and I should be back in business when I swap the new for old.  Sorry for the bad Gen 1 info...  Smiley Sad

New Neighbor

Really need this feature! Doesn't seem like it should be that difficult to pull off considering Gen1 was capable.

 

Just replaced a 20 year old security system with Ring and that system had this feature.