Extend the length of Live View (24/7 recording)

There is currently a 10 minute limit on each live view session, so it stops me from using the indoor camera as an effective baby monitor, or using the doorbell cameras to monitor when I’m waiting for some activity to happen in front of the house. Please make this limit configurable, extend it, or eliminate it for local network viewing.

249 Likes

I don’t understand why Ring is SO resistant to allowing continuous recording as an option. Nest does it, Unifi does it, almost EVERYONE else allows it as an option. Ring needs to allow this to be competitive with the market.

I understand that it would not be reasonable for battery cameras, but all of mine are mains powered. MANY people have mains powered cameras. I understand that it will take up a lot of storage space, charge me a fee for the feature!

I do have my motion sensitivity turned all of the way down so it is almost always recording. I have the people sensing feature OFF so it should record as much as possible, but they still do miss things on a regular basis. I do have the still images in between clips enabled…but that is still NOT the same as having a 100% coverage of what happened in that space over time. Even the clip browser is poor with its constant buffering etc. I have one Nest camera and it is by FAR more useable in regards to scanning a timeline.

3 Likes

I have the same issue, I also use the indoor cam as a baby monitor.

9 Likes

It would be awesome if I can run Live View continuously and not for a short period of time.

23 Likes

I’m bumping this because I’m having internet outages frequently and the ring cams go offline and NOTHING is being recorded. A local storage device would be nice. Keeps a backup locally and offloads when the internet is available or when it’s done recording.

1 Like

I switched from Nest to Ring and regret it because of this single feature. Ring has many benefits, but the lack of continuous recording is a huge hole. I agree, charge me more. Nest was not perfect, but I didn’t even have this as a criteria because I lacked the understanding that Ring didn’t hve this.

It’s a problem when the recording stops at 30 seconds while it’s in the middle of the action. E.g. someone is at our front door, we catch a few seconds, and recording stops.

It defeats the purpose of having the system if it misses activity.

I have 14 Ring cams and am totally regreting it. I would gladly pay for the extra bandwidth and storage.

1 Like

I notice that when I’m in live view it closes out after a few minutes of watching. It would be useful if I could run it on my tablet over night instead of having to wake up for each false notification. If its on live view with sound I would probably have a better chance in scaring away or catching someone in the act. Please add that feature I hate that it times out as should have that option.

ThAnk You.

10 Likes

Currently you can only view cameras live view for 10 minutes and then it shuts off. I use my indoor camera for a baby monitor and want to have on my echo show device or my phone throughout the night. PLEASE make viewing live stream open for an unlimited amount of time.

13 Likes

I know! We need this too!

3 Likes

Agreed. This should be a built in feature. The 10 minute restriction is a huge flaw in the design of the Ring cameras:

https://community.ring.com/t5/Security-Cams/Live-view-continuous-viewing/td-p/5959

10 Likes

Agreed. I already left a one star rating in amazon due to this limitation. I always assume Live View is continuous and never thought about it has a time limitation. It has never been listed in the amazon product page when I bought the camera. It’s a very misleading marketing.

5 Likes

You can vote for this feature here (Click the Thumbs Up icon at the top of the page:

https://community.ring.com/t5/Feature-Request-Board/Live-View-Continuously/idi-p/32574

1 Like

@SmartCarrion

Would you say that your feature request is identical to this one?

https://community.ring.com/t5/Feature-Request-Board/Live-View-Continuously/idi-p/32574

Or, is it not exactly identical?

Because if you agreed that it was identical, we should be able to consolidate the votes.

If yours could be consolidated into it, we would be able to almost double the votes.

Thoughts?

It is generally the same feature request, although mine is more detailed and includes partial solutions since they have a clear cloud resources reason why they don’t let us leave it on all the time. So I’d suggest they pile those votes into here since it is the earlier, more detailed request.

1 Like

If you voted for this you should vote for the existing similar request: https://community.ring.com/t5/Feature-Request-Board/Extend-the-length-of-Live-View/idc-p/49836#M1713

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I agree. Good point about the date. Yours was first and has more detail so it should get the votes from the others. After the vote transfer, the other ones should be dissolved. There are actually 3 duplicates of your original request because this is a much sought after feature that Ring keeps ignoring:

https://community.ring.com/t5/Feature-Request-Board/Unlimited-viewing-of-live-stream/idi-p/45736

https://community.ring.com/t5/Feature-Request-Board/24-Live-view-monitoring-option/idi-p/45463

https://community.ring.com/t5/Feature-Request-Board/Live-View-Continuously/idi-p/32574

I have put in a request to transfer the votes to your request but we’ll see if that goes anywhere or not:

https://community.ring.com/t5/News-and-Announcements/The-New-Feature-Request-Board/m-p/49850#M702

What do you mean by the clear cloud resources reason? Did Ring say that is the reason for the super-ridiculous 10 minute limit? (I have been trying to find out why 10 minutes was chosen because it drives me mad.) If you want to watch your camera all day, you have to click the mouse dozens upon dozens of times. Over the course of weeks and months, my mouse buttons will be destroyed and my mask of sanity will slip. :robotfrustrated:

I think we should all start charging Ring for our broken mouse buttons…

Ring, if your listening, you owe me a mouse!

Arlo cameras are similar and they don’t have a cloud resource limitation because they offer almost unlimited live view (no 10 minute time limit, at least that I’ve ever encountered). I’ve successfully viewed my Arlo’s for hours with no stops and I want to do the same with my Ring cameras.

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Looks like they merged them. Up to 17 votes now. Need quite a few to make it to the Top 10 though.

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How to we share for more votes???

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I see that many people are asking for a time to configure the timeout of the live view.

So I hope support will pick this up and make an update for the ring always home app.

1 Like

@Sfischer19

We just hit 24 votes!!! We need a lot more. Tell everyone you know.

You can share the voting link out to your friends, relatives, and neighbors.

Just send them this link and have them click on the Thumbs Up icon at the top of the page:

https://community.ring.com/t5/Feature-Request-Board/Extend-the-length-of-Live-View/idi-p/24124

We need quite a few more votes to make it to the Top 5 but many people want this feature because they are really getting sick of the Live View 10 Minute Super Stupid Timeout.

I think we could make it there in 2 weeks or so if we are lucky.

1 Like