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Allow arming countdown to start with defined entry/exit open without requiring bypass.

Allow arming countdown to start with defined entry/exit open without requiring bypass.

Currently if my entry/exit (front door) is open when I try to arm my alarm, it asks me to bypass the sensor. I must pull the door closed, start the arming from the keypad and then open the door and leave. This is daft. I should be able to have the door open the whole time and still be able to start the arming countdown. I have never known an alarm that does not allow this.

22 Comments
New Neighbor II
New Neighbor

Yes!

I love Ring, but when I tell my friends about it, I'm always like "it's great, except for this really annoying thing..."

New Neighbor II

I've voted for this. Would save everyone having to close the door when asking Alexa to set the alarm.

New Neighbor

I'm this close to returning my ring and going back to Samsung SmartThings bc of this issue

New Neighbor

I've just installed the alarm, and been baffled why it's not been set every time I get home. Turns out, I leave the door open whilst I set the alarm with the keypad. This is really bad and need fixing ASAP! 

New Neighbor

So to provide some logic with this request for Ring engineers if they don't get what we desire.

 

Request - Ability to arm system and 'bypass' device with the expectation OR option for device being monitored once again when returned to closed/motionless state

 

Ideas:

  • A toggle option for device to allow 'exit on arming' where it gives you 30-seconds to a minute to close door or exit before keeping sensor in bypass mode for the duration of the arming. If sensor is 'untriggered' withing timeframe...take it out of bypass mode.
New Neighbor

Just to clarify for developers.  During mild weather (spring/summer/fall) some (many?) people might leave their door open for a variety of reasons (fresh air, pets, kids running in and out, etc.).  Does make sense that when I actualy want to leave the house that I have to walk over, close the door, walk back, initiate alarm sequence then walk back, open the door and leave (closing the door)?

 

I understand the logic of the Bypass Sensor, to warn you about open sensors, but wouldn't it make sense that if the sensor is closed by the time of the actual arming then it should be monitored while the system remains in Armed state?  By this I mean that when you activate the Away sequence you are not actually arming the system at that time, you are initiating a countdown until the system does Arm (itself).  Wouldn't it make sense that when you initiate (with door open) that it warns of open door and allows you to bypass (confirm) and that if said door is closed at the actual point of arming (60 seconds after initiation) then it is actively monitored.  

 

Just my two cents worth.

New Neighbor

+1 for this feature. Annoying if your family starts to leave the house ahead of you setting the alarm.

New Neighbor

Disappointing to not have this feature. Will be returning and buy different solution if no update before return period is up. 

New Neighbor

Having just bought this system to upgrade from an old 'dumb' alarm, I am staggered this isn't a standard feature. The main door sensor should be excluded from bypass on arming the system. I'd never have bought a system that doesn't include this key feature.