cancel
Showing results for 
Search instead for 
Did you mean: 

Ability to reboot devices from app

Ability to reboot devices from app

Occasionally, my stick up cam and spotlight cam have issues. The only way to fix it is to remove and replace the battery to restart the device. It would be more convenient if there was a reboot option in the app. I can't understand why this isn't already a feature. Thank you.
15 Comments
New Neighbor III

Very much agreed! This would be such a useful feature.  I too can't understand why we don't already have this very basic ability.

New Neighbor

I have a Ring alarm system that I operate remotely (i.e., hundreds of miles away). The system often loses its Internet connection due to weather and power outages. My modem and router will power cycle every 30 minutes until the connections are restored. Unfortunately my wired Stick Up Cameras fail to reconnect to WiFi even though the settings are the same. Power cycling the cameras fixes the problem, but I can't do that remotely. I would like a setting that allows the cameras to check Internet connectivity and to power cycle (or reset the wifi connection) when connectivity is lost. Thank you.

New Neighbor

Hello,

 

A year ago, I emailed Ring about implementing the most needed and most important feature the app needs. The ability to be able to power cycle, or reboot the cameras. The only way to do so is it cut the power through the electrical breaker (if hardwired like floodlight/spotlight). It's the year 2020, and Ring is the only Smart IoT company I own products of, that doesn't have the ability to reboot products conveniently and remotely through the app. Please include this much needed feature at earliest convenience. Thank you.

New Neighbor

Love this idea!  Please develop a way to reset my chime and doorbell remotely. The reason I have it is because I am not there. It always seems to lose WiFi when I am not there, so it is useless until I am physically next to it. 

New Neighbor

Yes, we need to be able to power-cycle without flipping the breaker or climbing up on a ladder to power cycle the camera.

New Neighbor

I really hope someone @ring reads these. I'm about to return my security set for this simple reason is a headache.

 

Thanks for posting

New Neighbor

The ability to Reset a Ring Device (Floodlight Cam, Spotlight Cam, Stick Up, Video Doorbells, Chime Pro, Chime) from the app should be provided. It is sometimes (always) inconvenient to have to open up a Doorbell anor access the button on a Floodlight/Spotlight/Stick Up Cam or Chime.  This perhaps could even be used to trigger much needed Firnware Updates which only seem to occur if you reset the device or remove the battery. 

New Neighbor

This feature is critical!   I have several cameras that are very remote, connected over a Wireless mesh. When the mesh controller needs to be rebooted, the cameras will connect (with horrible Wifi signal) back to main network, and I have to wait for HOURS for them to switch back to the Mesh AP that is just a few feet away.   The cameras are worthless until they are connected back to the Mesh AP.  The ability to reboot these cameras after the mesh controller is reset would be an ideal solution.  If you cannot provide a reboot, maybe at least a software Wifi reset? 

 

Driving a ladder down to the main gate, then climbing the ladder to manually push a botton on each entry camera is ludacrous. 

New Neighbor

You can install a wifi relay switch inline with the power supplied to the light. I installed a "Shelly 1". Took about 5 mins and fits perfectly inside the mounting bracket hole. Look it up Amazon. I supplied a wiring diagram for the floodlight. Good luck. 

New Neighbor

Ability to potentially reboot individual cameras would be great. As I have a bigger house, the WiFi has sometimes issues, I have 3 WiFi Access Points around the house, but it seems not always to be changing to the closer point, so restarting (at the moment by removing battery and putting back in again) would help it find the better signal for WiFi.