Notofication Delay

Hi, when im im away from home and someone rings my doorbell,

by the time I get the notification,and activated the camera,

they have gone.

When I arrive home,.I can unlock the door and walk through the house before I get an alarm on my phone.

can it be made to respond faster ?

Hey @Paulwps. Have you heard of or ever tried the Rapid Ring app? You can learn more about it in our Help Center Article here. :slight_smile:

@Chelsea_Ring wrote:

Hey @Paulwps. Have you heard of or ever tried the Rapid Ring app? You can learn more about it in our Help Center Article here. :slight_smile:

Hi Paul , Hi Chelsea … I thought purpose of the rapid ring app was to allow a quicker response to a notification, and not to actually GET a qucker notification ? , Which I think is what Paul is asking about.

Some advice on solving notification delays would be good. Thanks.

Hi @Johnboy. Notification delays are typically caused by the Ring device having a weaker wifi connection, which is measured by the device’s RSSI. You can read more about RSSI in our Community Post here. Improving the RSSI and ensuring your phone has a strong internet connection is the best way to receive notifications in a timely manner.