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New setup

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New Neighbor

New setup

hi I just fitted the ring door view cam. I cannot progress in the setup because the house has just been built and the address is not recognised does anyone know what i should do thanks
1 REPLY 1
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Community Manager

Re: New setup

Hi @d1no! You should be able to manually enter the address in it's entirety and save it, even if it does not auto-populate. Upon typing in your location details, a list of suggestions will auto-populate. At the bottom of that list should be an option to enter manually. This will save your location to the Ring app, and should allow you to complete the setup process. I hope this helps! Smiley Happy 



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