Hey @Lalalu. Thank you so much for detailing what you are noticing on your end, as well as the in-app errors you are seeing. Are you possibly able to remove the devices from your account (please save any video you need before hand) and then reset them to then re-add them to your account? To reset the Doorbell and the Stick Up Cam, please press and hold down the setup button for 20 seconds. Once the reset is done, please re-set up the device on your Ring app. From there, please let me know if the Ring app is showing the correct information for both the Doorbell, as well as the Stick Up Cam!