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Solar panel not charging Ring doorbell

New Neighbor

Solar panel not charging Ring doorbell

I dont understand why this solar panel isnt working. I've reset the unit multiple times, reset the wifi settings, plugging it in to the panel fully charged and nothing works. The device health shows that the power source is still "battery". I am very unhappy with wasting the money on this.
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New Neighbor

Re: Solar panel not charging Ring doorbell

Read through the forum, you wil find MULTIPLE posts about this, I contacted support yesterday, and they are sending a new doorbell, that's what they feel that it is because of some errors that it reported, also I held the doorbell, and solar panel between my thumb and finger in direct sunlight, and gave it a good squeeze, and t low and behold it started showing that the panel was connected.