Hey @Lisnarower64. Does the solar panel show as connected in your Device Health screen? What kind of Doorbell do you have and how many events do you tend to have in a day?
@Lisnarower64Do you have a picture of the box is came with? The box should say it's for the Doorbell 3 and then it should work. If you've verified you have the correct charger, or even if you're unsure what you have, and it's still not showing as connected, please give our support team a call at one of the numbers available here. We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.
You imply the solar charger should show as connected device - is that true? Note solar. Charger, not solar panel. There is no way to monitor the solar charger health/operation other than tracking battery performance.