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Solar charger status

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New Neighbor II

Re: Solar charger status

Yes, mine shows on battery at night and then power during daylight hours.
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New Neighbor

Re: Solar charger status

I researched some blogs for solar power and found this review websolarguide.com/am-solar-flashlight/

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New Neighbor

Re: Solar charger status

Soooo, I purchased the Solar Charger for my Ring Video Doorbell V1, which is mounted in an area that does not have electricity to charge the device. 

Upon mounting the solar charger I noticed it did nothing to charge the doorbell cam. If anything it was draining the battery faster. I contacted Ring and they "determined" my Ring Doorbell was the problem.  They sent me a replacement Doorbell. 

Upon  installing the new doorbell, it still did not recognize the solar charger.  After sever attempts and several days, I contacted Ring and wIted on hold for almost an hour. This time they suggested it was a faulty solar charger and would send me a replacement.  

In about a week I received the replacement, but it was for the wrong model doorbell. I called Ring again, after the non-apology they assured me they would send me the correct solar charger for my Doorbell.  Meanwhile I sent the wrong one back to them.  

After several weeks the new solar charger never arrived.  Once again I called Ring and was on hold for ever. The rude as heck woman told me the charger was "in transit".  I asked her when it was scheduled to arrive, and all she would say was that it was in transit. I asked to speak to her supervisor and she said there were no supervisors for me to speak with. I became increasingly frustrated and kept demanding to speak to somebody who would help me. She finally transferred me to a very nice man who discovered it appeared to be lost in transit. He sent a new one out to me.

 

Approximately a week later I received the "new" replacement solar chargers and the Ring Doorbell still does not recognize the Solar Charger is attached.  I did a factory reset of the doorbell, deleted and reinstalled the Ring app, and nothing works.  So whatever the "glitch" that existed, is still not fixed.  I am extremely frustrated as I have dedicated more time to this process than Amazon has dedicated to Ring!  As the owner of multiple Ring Camers and Alarms System, I am fed up!  

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New Neighbor

Re: Solar charger status

I have an update. In the peak of summer here the solar charger finally registered with the doorbell and it now sees it as connected. It provides minimal to no charge but we have some clarity now.

In sum: the charger is only useful in very, very favourable conditions.

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New Neighbor

Re: Solar charger status

Solar panels on my two stick up cams worked great for about a year, but one just quit registering recently. I was about to set up ring cams for my parents, but I’m having second thoughts after reading this thread!