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Solar Panel for Old Ring Stick up Camera

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New Neighbor

Solar Panel for Old Ring Stick up Camera

Hi there-

Any recommendations for an alternative solar panel for the old stick up cam?

I have the old version of the stick up camera that still works perfectly and I’m trying to add the solar panel. Unfortunately I see the ring solar panel doesn’t come with a micro USB connector that could fit my camera.

3 REPLIES 3
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New Neighbor

Re: Solar Panel for Old Ring Stick up Camera

Anyone from @support? I haven’t been able to get an answer from our chats with ring staff
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Community Manager

Re: Solar Panel for Old Ring Stick up Camera

Hey @Carlos16. This is a neighbor to neighbor forum rather than a direct line to support, but I'm happy to point you in the right direction. Our current Solar Panels have a barrel connector rather than a micro USB like previous generations. In this case, I'd recommend giving our support team a call at one of the numbers available here. They'll be able to take a closer look at your device and explore all available options with you. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.



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New Neighbor

Re: Solar Panel for Old Ring Stick up Camera

Thank you so much for your response,
calling them now.