Hey @Carlos16. This is a neighbor to neighbor forum rather than a direct line to support, but I'm happy to point you in the right direction. Our current Solar Panels have a barrel connector rather than a micro USB like previous generations. In this case, I'd recommend giving our support team a call at one of the numbers available here. They'll be able to take a closer look at your device and explore all available options with you. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.