2 out of 3 of my solar chargers are no longer working... I see quite a few issues here regarding the Solar Panel. Now I need to get the serial numbers from the panels and continue the process of replacing them, fortunately they are under warranty. I have to wonder if there is a larger systemic issue with the solar panels with the frequency of issues I read about here.
I wasted time contacting customer support regarding the issues with my solar charger for the ring doorbell. It was suggested that the issue could be the doorbell itself or the charger but they will not refund my money because it has been more than 30 days. I'm suggesting to everyone not to waste your time or money on this defective product. The company is completely aware that this product has issues in their continuing to sell these worthless solar chargers. I was also told part of the problem was that it was 32 degrees. I live in a suburb of Chicago so it sounds to me like the only places this device will work are places like Florida Arizona California Texas Etc