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Ring chime not activating

New Neighbor

Ring chime not activating

My ring chime never activates on the first press of my ring doorbell (2nd gen) however does work when the bell is pressed a second time?
Community Manager

Re: Ring chime not activating

Hey @Ian1269Clarke. What is the RSSI for the Chime? If the device has a high RSSI, this may be why there is a delay for the Chime to play the sound on the first press, and why it seems to come through after the second press is made. You can learn more about RSSI in our Community post here and our Help Center Article here

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