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Ring chime flashing blue light

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New Neighbor

Ring chime flashing blue light

My ring chime (not sure which type, probably not pro since it doesn’t say pro on the box) have stopped working and the text ‘ring’ on flashes blue rapidly. I’ve tried resetting without change. The chime did work for a few months. It is located ina functioning power outlet and it is well within the range of my WiFi. Has it broken? What do I do?
2 REPLIES 2
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New Neighbor

Re: Ring chime flashing blue light

I have the same problem! I need help!!!
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Community Manager

Re: Ring chime flashing blue light

Hey neighbors! Please try resetting your Chime by holding down the reset button on the side for at least 15 seconds. After that, try setting it back up in the Ring App by following the steps under Set Up a Device. If you're still experiencing the same concern after that, please give our support team a call at one of the numbers available here. They'll be able to take a deeper look at your device and account in order to find a solution. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Smiley Happy



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