In response to my recent purchase of the solar panel, it seems to be draining the battery at accelerated rate. This is obviously counter productive to the entire point of this product. What recommendations do you have to fix this issue? Is there a way to turn off the charging light? At this point, this product is useless to me unless we can reach a solution.
Hi @peteef84! The most important and common factor in a Solar Panel's ability to charge is direct sunlight. Please ensure the panel is receiving several hours of direct sunlight for an optimal charge. There are also variables that might drain your battery quicker than the Solar Panel can charge, such as too much motion, poor wifi signal strength, or cold temperature. Check out our Community post about battery drain for tips on optimizing charge. Check on these factors will ensure your battery is optimized and a Solar Charge will be noticeable. I hope this helps!
I have not changed any of my settings since installing the solar charger, so I do not think that should be an indicator as to why my Ring is dying quicker. The front of my house is in a position to receive several hours of direct sunlight in the afternoon and evening.