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Ring Chime Pro no power

CG
New Neighbor

Ring Chime Pro no power

Even after trying different outlets the Ring Chime Pro doesn’t glow blue. It’s not getting power. Can it be fixed?
12 REPLIES 12
New Neighbor

Re: Ring Chime Pro no power

Mine also went out, no blue light, talks to me in setup mode, won't connect to my network!  Keeps telling me my password is incorrect when I know it is correct!  Funny how these things happen when its out of warranty!

Community Manager

Re: Ring Chime Pro no power

Hi neighbors! Have you tried resetting your Chime Pro's? Please use a pen or the small end of the orange screwdriver and hold the reset button for 10 seconds. If it does not light up or connect then, please call our support team for a more in depth look. Thank you! 

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New Neighbor

Re: Ring Chime Pro no power

Same problem here. 

Highlighted
Community Manager

Re: Ring Chime Pro no power

Hi @Nmoore, have you tried the reset tip included above? If those did not work it would be best to contact support. 

New Neighbor

Re: Ring Chime Pro no power

I have the same issue. No power on chime and resetting doesn't work. 

New Neighbor

Re: Ring Chime Pro no power

My chime also went out (regular, not pro UPC=852239005109).  Last communication was 10/11/19.

 

I tried everything from different outlets to doing a hard reset... nothing. 

 

I went out and bought another one because I needed it, but now that I see this is a common issue, I hope there is a way to fix or replace it.

 

I'm on this site because theres no clear link to Support that I can see. 

Community Manager

Re: Ring Chime Pro no power

@DeadRinger  - you can view our contact page here

Got a question? The Community is full of answers! Use our Search bar at the top for quick results.
New Neighbor

Re: Ring Chime Pro no power

Don’t waste your time calling this group. If your chime has no power, and it out of warranty, they just tell you to buy a new one. I’m pretty upset that I have over $1000 worth of equipment and 1 piece of equipment goes out they bs you like they care by putting you on hold several times to “troubleshoot” then come back on the line and ask you to do the same old stuff. Aggravating.
New Neighbor

Re: Ring Chime Pro no power

The shame about it was I was going to do the security alarm and everything. I’ll keep the company I have.