My solar charger seems to be working fine now. We have had a number of sunny days here, and when the level was down to 40% and the sun then came out it charged right up into the 80% range. I haven't taken it off to recharge since January.
I would keep it going, even if you have to charge it a couple times. Once it gets going it seems to work.
Hi guys, I think this is the right thread and didn't want to start another. I see that there is a "new" solar charger for the new Ring Video Doorbell 2nd generation. Is that the one we are talking about here that is not available until July? Maybe you all got your hands on it.
I have the original doorbell that was 720p and $99. I got suckered into buying the old solar charger and it literally does nothing. I have plenty of direct sunlight. Company just gave me the stock "needs direct sunlight" answers to my complaints.
I am definitely open to getting the new gen 2 $99 1080p doorbell only if the "new" solar panel acutally does something other than provide a nice looking back plate.
If this is the wrong thread, I will start one. Please share your thoughts.
I've had a similar experience. Just absolutely awful. My poor installer keeps coming out, time after time, to try and fix this. We are up to three complete installs of the Ring doorbell, two of them the Ring 2 and the final one the Ring 3. None of the solar chargers have worked, the original and two replacements. Latest info from someone at Ring is that the Ring 3 will NOT work on the original solar charger, and that there is a new Solar Charger just released this week. It all sounds like a crock of BS to me. I shouldn't have bought a product that has zero quality control and which is, apparently, experiencing a massive across-the-globe quality issue.
Same problem here. Our solar charger for the Ring Doorbell 2 worked for a while after we installed it. It's not an installation or direct sunlight issue. We live in Hawaii and it gets plenty of direct sunlight. Now the battery is draining. The app sometimes says Solar Status is Connected and other times it says to install a solar charger. Firmware says Up to Date.