Ring 2 solar charger not charging

Hi guys, I think this is the right thread and didn’t want to start another. I see that there is a “new” solar charger for the new Ring Video Doorbell 2nd generation. Is that the one we are talking about here that is not available until July? Maybe you all got your hands on it.

I have the original doorbell that was 720p and $99. I got suckered into buying the old solar charger and it literally does nothing. I have plenty of direct sunlight. Company just gave me the stock “needs direct sunlight” answers to my complaints.

I am definitely open to getting the new gen 2 $99 1080p doorbell only if the “new” solar panel acutally does something other than provide a nice looking back plate.

If this is the wrong thread, I will start one. Please share your thoughts.

Thanks.