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Ring 2 solar charger not charging

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New Neighbor

Re: Ring 2 solar charger not charging

Mine is not working either.

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New Neighbor

Re: Ring 2 solar charger not charging

I had to purchase a second solar panel even though the one that quit working was less than 6 months old.  The hassle of returning something to Ring for replacement just wasn;t worth my time and effort.  Very poor customer service !!!!

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New Neighbor

Re: Ring 2 solar charger not charging

I am on my second charger and the Ring continues to drain the battery over time. I did read that there is no way of knowing whether it is charging thought through the app.
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New Neighbor

Re: Ring 2 solar charger not charging

I wanted to post an update after my original post several weeks ago...

 

My original ring had the battery drained so many times before I purchased my solar charger.  It would not hold any charge at all after charging all night and hooking up to the solar charger.  

 

Purchased a new ring doorbell, charged overnight and hooked up to the solar charger.  It has been several weeks, maybe just over a month, and I've not had to re-charge it once.  Checked the battery today and it's been holding at 79% for quite awhile.  It will sometimed drop below 79% a bit, but on a clear day if the solar charger is clean (no pollen covering the cells) it will charge back up above 80%.  I live in south florida so I have to wipe all the pollen off of the cells every week!  But it's working for us.  

 

Hope this update helps. 

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New Neighbor

Re: Ring 2 solar charger not charging

The solar charger does not work on the Video doorbell 2. It only works on the original doorbell.

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New Neighbor

Re: Ring 2 solar charger not charging

Same issue, one week drop 25-28% of battery, ring is my first and last, nest much better
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New Neighbor

Re: Ring 2 solar charger not charging

Same as everyone elses. Charger in direct, unobstructed sun all day until sunset. Does not work at all after a couple of months. In fact, it is draining the battery which indicates Ring is aware of a defective accessory.

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New Neighbor

Re: Ring 2 solar charger not charging

I have the same issue.  Ring Solar charger is a dud.

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New Neighbor

Re: Ring 2 solar charger not charging

I bought an extra battery because the Ring2 barely holds its charge.  And I'm swapping out the batteries every other week or so.  I spent 2 hours on the phone with the company and nobody seems to know how to fix the issue.  

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New Neighbor

Re: Ring 2 solar charger not charging

My solar solar charger, attached to the ORIGINAL doorbell, doesn't work either...so much for the quality of their solar scam.