I had to purchase a second solar panel even though the one that quit working was less than 6 months old. The hassle of returning something to Ring for replacement just wasn;t worth my time and effort. Very poor customer service !!!!
I wanted to post an update after my original post several weeks ago...
My original ring had the battery drained so many times before I purchased my solar charger. It would not hold any charge at all after charging all night and hooking up to the solar charger.
Purchased a new ring doorbell, charged overnight and hooked up to the solar charger. It has been several weeks, maybe just over a month, and I've not had to re-charge it once. Checked the battery today and it's been holding at 79% for quite awhile. It will sometimed drop below 79% a bit, but on a clear day if the solar charger is clean (no pollen covering the cells) it will charge back up above 80%. I live in south florida so I have to wipe all the pollen off of the cells every week! But it's working for us.
Hope this update helps.
Same as everyone elses. Charger in direct, unobstructed sun all day until sunset. Does not work at all after a couple of months. In fact, it is draining the battery which indicates Ring is aware of a defective accessory.
I bought an extra battery because the Ring2 barely holds its charge. And I'm swapping out the batteries every other week or so. I spent 2 hours on the phone with the company and nobody seems to know how to fix the issue.