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RiNg Chime Pro warranty replacement?

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New Neighbor

RiNg Chime Pro warranty replacement?

I’ve been using ring cams with a chime pro for about 8 months. The chime pro just stopped working. No lights and no connection. Is the chime pro also covered under warranty? And how do I file a claim. Can’t find any info on this.
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Community Manager

Re: RiNg Chime Pro warranty replacement?

Hey @Jase546. Depending on your region that the device is registered at, most devices have a 1 or 2 year warranty. To preform any advanced troubleshooting steps and see if you can have your device replacement thus after if still not working, please contact our support team here. Smiley Happy 



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