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No Lights on Chime Pro

New Neighbor

No Lights on Chime Pro

Support,

I just moved my Chime Pro to a new outlet. It was working post move but the WiFi wasn’t as strong as I wanted so I moved it down the wall. Once I moved it the Chime Pro doesn’t come on anymore.
1 REPLY 1
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Community Manager

Re: No Lights on Chime Pro

Hey @AU_Thach06! The first best step here is to ensure there is power to that outlet and there is not a switch controlling it. Check to see if the Chime's led is lighting up. If it is not entering setup mode after pressing the setup button on the side, try a reset by holding the setup button for 15 seconds. Feel free to let us know how this goes! Smiley Happy 



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