New Chime Pro (2nd Gen) Won't Connect To Network

wchettel,

I’m not as fancy as you - did not figure out how to post from another message but see my comments in the other post you copied this to.

I manage the Wi-Fi network for a global company (200+ sites). I too have an Orbi system at home and it has GREAT coverage inside the house. I kept getting to the network connection and failing. I reset the device for a full 30 seconds and started again.

One key change I made - I did not use the same network I used “before”. I said no to that step and manually selected the same network I had used before. This time it promted me to enter my WPA2-PSK password for the SSID. After I did that, the device connected and worked like a charm.

Let me know if this helps you.

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