At this time, @Tuckerdog3 there is not a way to check connection in the app. However, we will certainly let you know if things change! In the meantime, did you charge your battery to 100% before installing? Keep in mind the Solar Panel will provide a trickle charge to your device, so you may see your battery lower one day, but be charged again the next. Let us know- we're here to help!
What is the warranty on the solar panel? I think mine may not be working anymore. Mine worked great at first but now it won't charge my battery. I have to remove and charge it myself in the house.
All products have the same Warranty, which you can learn more about here.
It is visible immediately! Perhaps you may need to check the power supply. I found only this article Do Solar Panels Need Maintenance? - Blog About Solar Energy | Websolarguide
What we require is a charging symbol incorporated into the app so we can tell if the solar panel is charging the battery
Hey @Tuckerdog3, thank you for following up with us! Battery life can vary based on usage and other factors. Of course, using a Solar Panel is a great way to extend the time between charges. With just a few hours of direct sunlight per day, it will keep your Stick Up Cam Battery fully charged.
If the information above does not improve your experience with battery life, please reach out to our support team, at 1-800-656-1918, for further troubleshooting.
I purchased the outdoor Ring security camera with built in spotlight and solar panel about six months ago and extra battery about 6 months ago. The panel is in a location that gets sun all day and the two batteries always stayed fully charged. Neither one is now charging. I put a multi-meter across the input plug from the panel and it seems to be producing current. I don't know what the output specs are for voltage and amps. The batteries re-charge fine when I remove them and connect them in the house with a mini-USB cable.