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How To: Adjust Chime and Chime Pro Volume

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Community Manager

How To: Adjust Chime and Chime Pro Volume

Question: How do I adjust the volume on a Ring Chime or Chime Pro?

Answer: Follow the steps below to adjust your Ring Chime’s volume.

  1. Open the Ring App.
  2. Select the menu in the top left corner.
  3. Tap “Devices.”
  4. Select your Chime or Chime Pro from the list of devices.
  5. Tap on “Chime Tones.”
  6. There is a volume slider either right above or below the sounds.

 

10 REPLIES 10
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New Neighbor

Re: How To: Adjust Chime and Chime Pro Volume

I used to be able to adjust the volume on our devices following the steps you outlined. However, my options no longer include a "Chime Tones" option. I've gone through all of the options and can't find anything to control volume. Am I missing something? Have had this problem since one of the updates over the past couple of months.

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Community Manager

Re: How To: Adjust Chime and Chime Pro Volume

Glad you asked @id ! If the above instructions did not work, please try tapping on your Chime/ Chime Pro in the app > tap Alert Settings > tap Chime Tones > here you should see that volume slider. Please let us know if this worked for you Smiley Happy



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New Neighbor

Re: How To: Adjust Chime and Chime Pro Volume

I notice a change recently. Even though I adjust just over no volume it is now quite loud. Can’t make alert quieter.
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New Neighbor

Re: How To: Adjust Chime and Chime Pro Volume

Even if I adjust it down, the first time it chimes it starts quiet and ends loud and thereafter is loud. Full volume though adjusted for 20% volume. Set it to full. Set it back to 20%. Always alerts at full volume
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Community Manager

Re: How To: Adjust Chime and Chime Pro Volume

Hey @Ringchimering ! Upon changing the volume on the slider, please ensure you are tapping "save" at the bottom of the screen. Once pressing the "save" button, the Chime must update those changes which is dependant on signal strength and distance from router.

 

Please try this again, and allow it ample time to save the volume settings. If this concern persists, try changing the tone entirely, as a test, and save to see if the Chime updates that change. Let me know how this goes!



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New Neighbor

Re: How To: Adjust Chime and Chime Pro Volume

Hello you keep saying about a volume slider but there is no volume slider anywhere and thr alerts are super loud and annoying.
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Community Manager

Re: How To: Adjust Chime and Chime Pro Volume

If you visit your Chime device in the Ring app, you will see an "Audio Settings" option. Please select the Audio Settings, then select Chime Tones. This page will have a volume slider at the top which can be increased and decreased for the chime tone volume. Smiley Happy 



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New Neighbor

Re: How To: Adjust Chime and Chime Pro Volume

Hi I don’t see anything but app alert sounds and internal doorbell (if you have one) sounds... no menu specific to the actual Ring unit. Am I missing something ?
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Neighbor II

Re: How To: Adjust Chime and Chime Pro Volume

Question: How do I adjust the volume on a Ring Chime or Chime Pro?

Answer: Follow the steps below to adjust your Ring Chime’s volume.

Open the Ring App.
Select the menu in the top left corner.
Tap “Devices.”
Select your Chime or Chime Pro from the list of devices.
Tap on “Chime Tones.”
There is a volume slider either right above or below the sounds.
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