Question: How do I adjust the volume on a Ring Chime or Chime Pro?
Answer: Follow the steps below to adjust your Ring Chime’s volume.
I used to be able to adjust the volume on our devices following the steps you outlined. However, my options no longer include a "Chime Tones" option. I've gone through all of the options and can't find anything to control volume. Am I missing something? Have had this problem since one of the updates over the past couple of months.
Glad you asked @id ! If the above instructions did not work, please try tapping on your Chime/ Chime Pro in the app > tap Alert Settings > tap Chime Tones > here you should see that volume slider. Please let us know if this worked for you
Hey @Ringchimering ! Upon changing the volume on the slider, please ensure you are tapping "save" at the bottom of the screen. Once pressing the "save" button, the Chime must update those changes which is dependant on signal strength and distance from router.
Please try this again, and allow it ample time to save the volume settings. If this concern persists, try changing the tone entirely, as a test, and save to see if the Chime updates that change. Let me know how this goes!
If you visit your Chime device in the Ring app, you will see an "Audio Settings" option. Please select the Audio Settings, then select Chime Tones. This page will have a volume slider at the top which can be increased and decreased for the chime tone volume.