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Ecolink Garage Door Tilt Sensor Shortcomings

New Neighbor

Re: Ecolink Garage Door Tilt Sensor Shortcomings

Brad's suggestion upthread is a perfect, simple, elegant solution.  Uses standard, integrated ring hardware.  Attach the big part of the ring door sensor to the garage door in a horizontal orientation.  Above it install a standard door hinge, but buy one that's really 'loose' so it moves easily.   Screw the top part of the hinge in, leave the bottom free.  Attach the magnet part of the sensor to the loose hinge side, I.e. the side closest to the big sensor.  When door is closed, magnet and sensor are near each other.  When door opens, hinge falls open due to gravity, magnet moves away from sensor, sensor shows open.  

New Neighbor

Re: Ecolink Garage Door Tilt Sensor Shortcomings

I wanted to add a few comments to this thread about the Ecolink Garage Door Sensor.  I've added it to one of my two garage doors - working perfectly fine.  However - as others have noted - on my Android device...no notifications of sensor open/close.  Oddly - my wife's iOS device (Apple iPhone 8) DOES send notifications via the app of sensor open/close.   I've checked the Ring app for both of us and both are set exactly the same.  

Is it possible that Ring has modified the iOS app to show the notification but not, yet, for the Android version - ???

New Neighbor

Re: Ecolink Garage Door Tilt Sensor Shortcomings

I'm glad I read this article! Please let us know if this feture is added to the Dashboard, then I will consider purchasing it.

New Neighbor

Re: Ecolink Garage Door Tilt Sensor Shortcomings

Is there a way to change the status from “clear/faulted” to “closed/open?” I don’t see how to do this in the Ring app.
New Neighbor

Re: Ecolink Garage Door Tilt Sensor Shortcomings

To my knowledge “clear”, “faulted”, and “tampered” are the only readings. Clear = vertical, implying closed, and faulted = horizontal, implying open.
New Neighbor

Re: Ecolink Garage Door Tilt Sensor Shortcomings

That’s unfortunate and doesn’t really make sense considering a garage door is commonly “open” or “closed.”

Is there any updates from Ring I’m getting this changed?
New Neighbor

Re: Ecolink Garage Door Tilt Sensor Shortcomings

It's weird.  When you check CURRENT status, it shows clear/faulted.  When the app sends an alert due to CHANGED status, it shows opened/closed.

Highlighted
New Neighbor

Re: Ecolink Garage Door Tilt Sensor Shortcomings

I think the reason it is so poorly integrated into the rest of the system is that it’s made by a different company; however, it is still pretty disappointing. There is a Ring moderator on here who has occasionally chimed in saying they understand the concerns/interests. One change that was made at some point was to allow notifications of status changes. I actually find that pretty helpful, but what would be ideal is the ability to quickly glance at the dashboard to confirm that the garage doors are all closed.
New Neighbor

Re: Ecolink Garage Door Tilt Sensor Shortcomings

Oh yeah, I hadn’t noticed that, but you’re right. The whole thing is a bit weird. I wonder if the other “works with ring” devices integrate better.
New Neighbor

Re: Ecolink Garage Door Tilt Sensor Shortcomings


@Riley_Ring wrote:

Thank you for this feedback, I forwarded it to the team here and they let me know that they are currently looking into updating the experience for this sensor in the app. We greatly appreciate your insight and passion for our products as we're always looking to upgrade the experience, which starts with the core Ring security experience. I also wanted to share this Ring Help Center Article that provides a few more details about all Works With Ring products. 


Hi @Riley_Ring, would you be able to find out if the Ring team could rename the status of the garage door sensor to "open/close/"