cancel
Showing results for 
Search instead for 
Did you mean: 

Chime was a waste of money

New Neighbor

Chime was a waste of money

I purchased the chime to help extend the signal to my stick up camera and it was a total waste.   My camera while hooked up to the chime doesnt have a signal some times but mostly the video quality is awful and it freezes a lot.  The video quality without going through the chime is much better.  The reason I purchased the chime is sometimes my camera wouldnt have a signal when connected directly to my wifi.  I though when purchasing the chime this would resolve my issue but I was totally wrong.  I am very disapponted and it was a total waste of money.

1 REPLY 1
Highlighted
Community Manager

Re: Chime was a waste of money

Hey @hottytoddy85, the Chime Pro is designed to help the connection, so if you have not already, I recommend reaching out to our support team here. They will be able to see why the Chime Pro was not helping the connection, and ensure the proper steps are taken to make sure you have the best connection and video quality possible! 



Like my answer? Accept it as a solution (click on the 'Accepted Solution' button next to reply). Learn more about the Community, here.