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Chime pro

New Neighbor

Chime pro

I bought an open box chime pro on eBay. When I try to set it up, it says the owner will have to give me access. Any ideas?
Community Manager

Re: Chime pro

Hey @Kidzima! It sounds like you are needing to follow the change of device ownership process. Upon your attempt to setup, the previous owner will have received an email to release ownership and should accept. If you feel it has been more than 72 hours since your last attempt, feel free to reach out to our support team for further assistance. Smiley Happy 

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