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Chime pro network option in the app

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New Neighbor III

Re: Chime pro network option in the app


@Marley_Ring wrote:

The Chime Pro is designed to ensure your Ring devices are connected to the strongest signal (when there is more than one). While there is the option in the app to "connect to Chime Pro network", your device commonly chooses the strongest one upon initial setup without having to be directed to otherwise.

When I set up my 1 & only Chime Pro, I told my Doorbell Pro to connect to the Chime Pro Network.

If the Doorbell Pro subsequently finds that the strongest signal is instead coming directly from my Home Wi-Fi, will it "Switch to Home Wi-Fi" on its own?

If yes, when I check (in the app) "Which Wi-Fi network should Front Door use?", will it then show that it is connected to my Home Wi-Fi?

Then, can I manually force it to "Switch to Chime Pro Network" again?

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Community Moderator

Re: Chime pro network option in the app

Good question @DonC ! It will not automatically switch connections types from Chime Pro to your home wifi router. Once you've selected a network to connect to and authorize it to do so in the app, it will remain securely connected unless you change the network manually again.

 

Much like a mesh network will keep you connected to the same wifi SSID while switch access points, our Chime Pro is designed to connect the same way if multiple are present.



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New Neighbor III

Re: Chime pro network option in the app

So, how do I make the Doorbell Pro  continuously "roam" to find the strongest signal - even if that signal is NOT the Chime Pro.

 

I don't want to "force" it to stay connected to the Chime Pro if the signal from my home wi-fi router is stronger.