An update. I had called support and followed their restart and installation steps again. The chime did not connect. They simply said that the device is defective and out of warranty. I did mention this thread to them. But all I got was a response that it was very unlikely for multiple chime devices stopped working in the same month. No answer why the device would become defective after working well and no physical contact with the device up until it stopped working. Would recommend all to call tech support to highlight this issue. Very disappointed with the result.
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